Amid sexual assault concerns, Lyft tries to reassure riders with safety measures

New York (CNN Business)As it faces fresh concerns over sexual assaults by its drivers, Lyft issued an update on its safety features. One expert called the Lyft mandatory education measure “potentially important,” but said evaluating the effectiveness of the training, and whether a high score actually translates into a well-behaved driver, for example, will be key. “There’s a big gap between knowledge and behavior. Our knowledge doesn’t translate directly into behavior and behavior is what’s important to evaluate,” said Susan B. Sorenson, director of the Ortner Center on Violence & Abuse at the University of Pennsylvania. Ongoing issues Last week’s lawsuit once again put the spotlight on the issue of sexual assault and abuse by ridehail drivers. While there is …